Your Privacy Matters
Immerse Sports (“we”, “us”, “our” is Owned and maintained by Autocoach Pty Ltd and Techdyne International Pty Ltd) is committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with immersesports.com.
Your privacy is important to us. It governs how we collect, use, and protect your information. We gather personal details to improve our services and ensure a better user experience. We limit information sharing, only disclosing it as necessary or required by law. You can request to access or delete your data at any time. For any questions, please reach out to us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Any information you submit through contact forms, registrations, or enquiries
Race Meet results data, using encrypted storage of Registration numbers DOB etc.
We may also collect limited non-personal information such as browser type, device information, and usage statistics to help improve our website.
How We Use Your Information
We use personal information only where there is a legitimate and relevant reason, including:
Responding to enquiries or requests
Providing products, services, or support you have requested
Communicating important updates relating to our services
Improving our website and customer experience
We may use cookies to enhance your experience. They help us remember preferences and understand how our website is used. You can choose to accept or decline cookies; however, this may affect your browsing experience. We’re committed to maintaining your trust and ensuring your information is safe.
Email and Communications
We respect your inbox.
We do not send frequent or unsolicited marketing emails
Any emails sent to customers will be infrequent and only where there is a valid reason, such as:
Important service updates
Account-related communications
Information you have specifically requested
You may opt out of non-essential communications at any time.
No On-Selling of Personal Information
We take your privacy seriously.
We do not sell, rent, trade, or on-sell personal information
This includes email addresses, phone numbers, or any customer data
Your information is never shared with third parties for marketing purposes
We only share information where required to deliver a service you have requested, or where required by law.
Data Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Access to personal data is restricted to authorised personnel only.
Third-Party Services
Our website may use trusted third-party services (such as analytics or form handling tools) to operate effectively. These services are used strictly for functional purposes and are not permitted to use your data for their own marketing.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us via the details provided on immersesports.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.