PROCESS
Steps to enhance experiences for individuals & venues
Initial chat
We first spend time understanding your current situation, future needs and challenges such as better swimmer engagement, motivation or easier ways to run your events. We help you understand what’s possible and ensure you purchase the right technology and system for you.
On-site or virtual consultation
Enquiries for a system that includes a
Multi-functional display, we offer an on-site consultation. We ensure spectators can view the screen and athletes can see their times from the pool.
Assessment
There are many ways to mount a display. We determine the best position and ideal way including:
• Bolting it to the wall
• Hanging
• Placing on posts
• Sitting on a trolley
Proposal
We present a proposal which includes:
• Images of how the screen will look when
viewed from different angles
• Specifications for the electrician
• Warranty
• Terms and conditions
• Lead time
Considerations
Ideally when purchasing a display, it’s best to consider the screen at the architectural stage of designing the swimming pool. We can work with architects or pool designers early on to ensure you’ve maximised the positioning of the display rather than dealing with changes or compromises after the pool is built.
• Easy to run events
• Motivated athletes
• Engagement
• Fun & enjoyment
Installation and onboarding
When purchasing, we provide a visual mockup and we work with the IT department, electricians and Aquatics Manager for the installation.
Training
Our group training covers an in-depth overview of the equipment, relevant functionality and time for Q&A. The duration is one hour either in-person or via Zoom. We ensure everyone is fully confident in using the equipment.
Maintenance
and support
We provide general servicing and repair products under warranty but other repairs are an extra cost. On call support is provided usually when a race meet is run for the first time.
Event Preparation
and Management
We can help prepare and organise the meet but also assist on the day to ensure the event runs smoothly. When people are confident to prepare a meet and use the technology, the event practically runs itself.
Contact us
Let’s help your School, Club or Aquatics facility enhance their swimming experiences.
